End-of-day processing and settlement
Whether your transactions automatically go to AIBMS or you have to manually send them, here’s all the information you need to guide you through both.
Depending on your terminal type, your transactions may be automatically sent to AIB Merchant Services for processing or you may be required to manually submit your transactions for processing at the end of the business day.
Some key points to remember:
- AIBMS have two processing windows each business day – midnight and 2a.m. Your processing window is determined by your terminal type.
- Settlement into your bank account occurs Monday through Friday, excluding bank holidays in the jurisdiction where the receiving bank account is held.
- Payment is net of any suspended or rejected transactions, which could be invalid based on card scheme rules and may need to be resubmitted for processing.
- If you have any queries about the amount you have been funded, please contact our Merchant Support Centre and we can address these for you.
Choose your terminal type
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Sagepay Verifone
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FDGL VeriFone
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Ingenico
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Spire / Hypercom
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Clover
Sagepay Verifone
This terminal is configured to upload the day’s batch of transactions automatically at a designated time between 22.00 – 00.00. You should ensure that your terminal is always left powered on during this time.
If you wish, you can manually upload the batch. To do this:
- Go to the main menu and press REPORTS
- Select UPLOAD BATCH
Alternatively, when you set up Manual Batching, the Helpdesk can advise the cut-off time that you must manually batch each day, to avoid funding delays. Failure to batch in a given day will result in that day’s transactions being settled on the next business day.
FDGL VeriFone
- Select REPORTS
- Then enter supervisor code into the terminal
- Select Reconciliation
- Select All
A receipt will be printed out and this will show previous and current totals.
Manual Batching, the Helpdesk can advise the cut-off time by which you must manually batch each day to avoid funding delays. Failure to batch in a given day will result in that day’s transactions being settled on the next business day.
Ingenico
At the end of each business day, the settlement procedure MUST be performed on the terminal. For the totals to display correctly, this must be done during the ‘Banking Window’ time set by AIBMS. If you do not do this, you may experience delays in funds being transferred into your bank account.
Here’s how to do it
- Press MENU twice and press Enter to select Totals
- Press Enter again to select End of Day
- Swipe the Supervisor card
If the terminal displays additional prompts, press Enter until the terminal starts to print the Banking report
Spire / Hypercom
At the end of each business day, the settlement procedure MUST be performed on the terminal. For the totals to display correctly, this must be done during the ‘Banking Window’ time set by AIBMS. If you do not do this, you may experience delays in funds being transferred into your bank account.
Here’s how to do it
- On the top row of the terminal, press the SETTLE key
- Swipe the Supervisor card when prompted
If you only accept Visa and MasterCard, the terminal prints off a receipt of the transactions for your records.
If you accept American Express or Diners cards, the terminal will list AIBMS, AMEX and Diners. Select each one in turn. The terminal prints off a receipt of the relevant transactions for your records. Repeat using the SETTLE key for the other cards.
Clover
Clover devices auto-batch at 2am every morning.
Please make sure that all clover devices are left turned on and online during this time.
There is currently no option to manually batch Clover devices but you can view and print a current or historical payment report from any Clover device or dashboard. Please note that a report will not auto print when the batch happens.
To view reports
- Login as an administrator or an employee with reporting privileges
- Open the Reporting app. This will by default show a 24 hour period from 12am to 11:59pm.
- Reporting time can be changed on the Clover Dashboard or by calling Clover support
- Press the print icon in the top corner of the screen. You have the option of doing this for the device itself or a total for all devices on the mid
Please note this is an X read of the current 24 hour period and is not batching your terminal.
Statements
Your AIB Merchant Services paperless statement is issued monthly. It includes comprehensive details of all your transactions in the previous month and details of all other charges that may be applicable to your account.
Included in your statement is a quick guide to how it all works. For more detailed information, click here Guide to Statements (PDF).
If you would like to delve deeper into your statements, sign up to AIBMS Insight. It’s our online data management system that offers you fast and easy access to your credit and debit card transaction data
Printing Reports
Here’s how to print reports from your machine
Choose your terminal type
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Sagepay Verifone
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FDGL Verifone
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FDGL Ingenico
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Clover
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Spire/Hypercom
Sagepay Verifone
- Choose the REPORTS option
- In the Reports Menu, choose the report you want to print and press Enter
FDGL Verifone
- Choose the REPORTS option
- In the Reports Menu, choose the report you want to print and press Enter
FDGL Ingenico
- Select Menu button
- Select Menu button again
- Select TOTALS
- In the TOTALS Menu, choose the report you want to print and press Enter
Clover
- To view reports, login as an administrator or as an employee with reporting privileges
- Open the Reporting app
- This will by default show a 24 hour period from 12am to 11:59pm
- Reporting time can be changed on the Clover Dashboard or by calling Clover support
- Press the print icon in the top corner of the screen
- You have the option of doing this for the device itself or a total for all devices on the mid
- Please note this is an X read of the current 24 hour period and is not batching your terminal
Spire/Hypercom
- When the Idle screen is displayed, press the REPORTS button
- Swipe the supervisor card and enter the local password (default 0000)
- Choose the report you require from the menu displayed and press Enter
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